Getting started
Set up your venue, services, tables, booking policies, team users, deposits and customer-facing booking page.
Get implementation helpSupport centre
Help for launch, setup, daily service and optimisation.
SeatFlow support is designed around getting restaurants live quickly and helping teams keep improving once bookings start flowing through the platform.
Service support
Help with reservations, guest notes, reminders, availability, campaign settings and common team questions.
Email supportImplementation
A launch plan your team can follow.
1. Configure venue
Opening hours, services, table rules, party sizes and booking limits.
2. Add policies
Deposits, cancellation windows, large-party rules and reminder sequences.
3. Publish links
Add the booking link to your website, Instagram, Google profile and email footer.
4. Optimise
Review AI recommendations, empty slots, repeat guest campaigns and service briefings.
Common questions
Quick answers for restaurant teams.
Can SeatFlow replace our current booking diary?
Yes, SeatFlow is designed to become the central booking layer for online reservations, rules, reminders, guest notes and service preparation.
Can the AI make changes without approval?
The product can be configured around your preferred level of automation. High-impact actions should be controlled by rules and approval settings.
Can we use deposits for selected bookings?
Yes. Deposit and card-capture policies can be applied to large parties, peak dates, special events or higher-risk booking types.
Is this for independent restaurants or groups?
Both. The core value applies to any restaurant that wants stronger direct bookings, less admin and better use of available capacity.